Expert Advice

We love sharing what we know, so here's some information we think you will find useful

How We Repair Your Jewellery

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1. Let us know what you need repairing

Contact us via our contact us page and let us know what pieces of jewellery needs repairing.

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2. Send your jewellery to us

Post your jewellery to us via Royal Mail Special Delivery, this service is full insured, traceable and delivered next day.

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3. Receive a quote

We will give you a call with a quote to repair your jewellery within 48 hours of receiving it.

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4. Give the go ahead

If you are happy with the quote, give us the go ahead and we will begin repairing your jewellery right away.

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5. Send payment

Once the repair is complete, we will give you a call to arrange payment.

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6. Receive your fixed jewellery

Once the payment has been received, your jewellery will be delivered to you the next day.

Pricing & Packages

Re-Sizing

Make your ring bigger or smaller. Price applies to a maximum change of +2 sizes up or unlimited down. White gold must be rhodium plated after being resized.

£30

Rhodium Plating

Make your white gold bright white again.

£30

Re-Claw

If your claws holding down a stone are becoming thin or have been damaged, a re-claw will ensure your diamonds are held in securely.

From £60

Re-Set

If a stone has fallen out and you need it setting back into your ring, this service is for you.

From £50

Clean & Polish

We will professionally clean and polish your jewellery so it looks brand new.

£30

Re-Shape

If your ring has become misshaped due to wear or a knock, we will make it circular again.

£30

New Shank

If the back of the rings shank has become thin over time, this service will replace the ring shank so it is strong again.

From £100

Soldering

If your ring has split along the shank, we will solder it back together.

£20

Stone Replacement

If you have lost a stone from your ring, we will source you a new one and set it back into your ring securely.

From £50

Rhodium Plating

Make your white gold jewellery bright white again.

£30

Re-Shape

If your jewellery has become misshapen, we will re-shape it back to its normal appearance.

£30

Re-Claw

If the claws holding in your diamonds are weak or have been damaged, this service will replace the claws and ensure your diamonds are set securely.

From £60

Re-Set

If a stone has fell out of your jewellery, we will re-set it securely back into its setting.

From £50

Clean & Polish

We will professionally clean and polish your jewellery so it looks brand new.

£30

Chain Alteration

Make your chain longer or shorter.

From £30

Soldering

If a piece of jewellery has cracked or snapped, we will solder the piece back together.

£20

Replacing Earring Stems

If you find your earrings come out of your ear too easily, we can replace the stems to our new screw or double-click backs which will ensure they never fall out your ears again.

From £60

Stone Replacement

If you have lost a stone from your jewellery, we will source a stone for you and re-set it securely.

Please Contact Us

Silver
£ 50 per year
2 x Rhodium Plating
or
2 x Clean & Polishes
Gold
£ 120 per year
2 x Rhodium Plating
or
2 x Clean & Polishes
1 x Re-sizing
1 x Re-claw
Platinum
£ 195 per year
3 x Rhodium Plating
or
3 x Clean & Polishes
1 x Re-sizing
1 x Re-claw
Unlimited soldering
Unlimited re-shaping